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BOOKING POLICY

For new bookings staying between May 2021 and April 2022 :
– 10% refundable  deposit* to confirm a booking. (* refundable up to 45 days prior to stay)

– Full payment  is required a minimum of 45 days prior to clients’ arrival.

– Cancellation policy: 45-31 days: 50% cancellation charges;  30 days or less: 100% cancellation charge

For new bookings staying between May 2022 and April 2023:

Our usual booking conditions apply requiring a 20% non-refundable deposit

For existing bookings staying from May 2021, our usual conditions apply.

COVID exemption:  IF any Covid related government restrictions* prevent a traveler in the party from traveling on dates booked OR a traveler in the party is tested Covid positive within 21 days of travel affecting their ability to travel, the following applies; Dates may be changed (subject to seasonal rate changes) or a full refund issued less administration charges.

*Government policies refer to Kenya or the residential government of the traveler.

TRAVEL INSURANCE

Whilst government non-essential travel warnings are in place many travel insurance policies are invalid. We can however recommend: Battleface who offer insurance cover to Kenya even if there are travel warnings in place. They also include medical cover although for Covid related illness it covers travelers up to 59 years only. For travelers aged 60-74 years requiring Covid related medical cover we refer you to Seven Corners Liaison Travel Plus Medical Only policy.

We are not an agent for Battleface or Seven Corners and therefore advise you to get all information directly from them:  www.battleface.com or www.sevencorners.com

Ethiopian Airways Covid insurance is included free for all travelers; see terms.

INTERNATIONAL FLIGHTS 

Whilst we do not arrange international flights there are many super deals available. Airlines currently flying into Kenya include Lufthansa, Swiss, British Airways, Ethiopian Airways, Kenya Airways, KLM and Air France. Lufthansa is currently offering complete flexibility and no-fee changes up until 24 hours prior to departure *(subject to fare levels). Ethiopian Airways Covid insurance is included free for all travelers; see terms. LOCAL FLIGHTS flexible COVID cancellation policy. Exact details available at time of booking.

E -VISA IMPLEMENTATION

As from 1st January 2021, all travellers requiring an entry visa to Kenya will be mandated to apply for an E-visa online. Visas on arrival will no longer be available and travellers may not be permitted to board the departing flight without it. E-visas can be applied for by visiting www.evisa.go.ke .

COVID PCR TEST

All international visitors require a negative COVID PCR test conducted within the previous 96 hours. The following clinics are able to do these tests in the United Kingdom:

• Nomad Travel – https://www.nomadtravel.co.uk/travel-clinic\  
• The Independent General Practice – https://www.theindependentgeneralpractice.co.uk/ 
• Private Harley Street Clinic – https://privateharleystreetclinic.com/
• Wren Healthcare – https://wrenhealthcare.co.uk/
• Doctap – https://doctap.co.uk/
• Harley Health Centre – https://www.harleyhealthcentre.com/ 
• Qured – https://qured.com/

For travelers who need PCR tests before leaving Kenya, medical facilities in Nairobi propose the test with results within a few hours. In the Maasai Mara, we can also organize PCR tests with results within 24 hours.

HEALTH SURVEILLANCE FORM

All international visitors require a negative Prior to arrival a Health Surveillance form must be completed and the QR code issued will be scanned on entry.

COVID SAFER DESTINATION

Kenya is certified as a Covid Safer Tourism destination and all our camps are fully compliant. See more details here.

PUBLIC LIABILITY

Our company is fully covered for up to $10m regardless of any travel warnings issued by foreign governments.